Legal

Terms & Conditions

Please read our policies carefully before using our services

Booking Policies

  • Cancellation/Amendment is subject to airline/supplier rules mentioned under PENALTIES of the Rules and Restrictions.
  • A minimum of 10JOD non-refundable Admin fee applies per ticket/voucher for Cancellation/Amendment in addition to airline/supplier penalties.
  • Cancellation and amendment requests can be emailed to support@clicktobook.com or WhatsApp/SMS to +962799966978 or +962795477076 quoting your reference number and full name.
  • Most airlines/suppliers allow changes/cancellation 24 hours before departure; we suggest contacting us at least 36 hours before departure to have enough time to handle your request.
  • Passengers should be at the check-in counter three (3) hours before flight departure.

General Terms

  • It is the passengers' responsibility to comply with the required documents and visa.
  • All payments will be charged in JOD or USD depending on the selected currency at the home search page.
  • All prices are subject to change and are not guaranteed until your booking is finally confirmed.
  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Jordan.
  • Jordan is our country of domicile.
  • Minors under the age of 18 are prohibited from registering as a User of this website and are not allowed to transact or use the website.

Payment Security

  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • We accept payments online using Visa and MasterCard credit/debit cards in JOD or USD.

Privacy Policy

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Customers are encouraged to frequently visit these sections to stay updated about changes on the website.
  • Modifications will be effective on the day they are posted.

Data Protection

  • We only grant access to personal information to company employees to process and service your accounts.
  • We maintain physical, electronic and procedural safeguards to guard personal information.
  • We have implemented commercially reasonable security systems to protect personal information.
  • All information sent to us is encrypted using Secure Socket Layer (SSL) during transmission.

Third Party Links

  • We are not responsible for the information collection practices of third party websites linked from our site.
  • We cannot guarantee how these third parties use cookies or whether they place cookies that may identify visitors personally.
  • We recommend reviewing Privacy Policies carefully before providing personal information on any linked websites.

Cookies Policy

Cookies are pieces of data assigned by a Web server to the browser on a specific PC. Cookies help websites recognize return visitors, and cannot be read by a website other than the one that set the cookie.

  • CLICKTOBOOK uses cookies to track website usage and maintain the continuity of your visit.
  • We do not store user IDs, passwords, or any personal information in cookies.
  • Users can set their browsers to notify them before receiving a cookie or turn off cookies entirely.
  • Turning cookies off may prevent access to certain areas of our website.